Velnoraina™ · Store information

About Us

Clear information. Direct contact.
Company & customer support Velnoraina™
Velnoraina™ is operated by

Guangzhou Zhenxin Trading Co., Ltd.

Customer Service Hours
8:00 AM–10:00 PM
Registered business address
Room 201, No. 7 Tianpingjia 3rd Lane, Tianhe District, Guangzhou
Legal representative
Liu Liling
Customer support email
service@velnoraina.com
Telephone
+86 18924265744

Velnoraina™ is owned and operated by Guangzhou Zhenxin Trading Co., Ltd.
Registered Address: Room 201, No. 7 Tianpingjia 3rd Lane, Tianhe District, Guangzhou | Legal Representative: Liu Liling | Email: service@velnoraina.com | Phone: +86 18924265744

About Us

Velnoraina™ is an independent online brand operated by Guangzhou Zhenxin Trading Co., Ltd. The company is responsible for managing this website, presenting product information, coordinating fulfillment, communicating delivery updates, and providing customer and after-sales assistance.

Our brand is built around useful products, clear presentation, and a practical online experience. We aim to help visitors understand the general appearance, intended use, principal characteristics, and care considerations of the products displayed on this website.

Guangzhou Zhenxin Trading Co., Ltd. is the legal company operating the Velnoraina™ website. Velnoraina™ is the brand name used by the company in its customer-facing activities.

We make reasonable efforts to keep descriptions, photographs, measurements, availability notices, and service information accurate and current. Minor differences may occur because of lighting, screen settings, photography conditions, production batches, packaging updates, or ordinary material variation.

Depending on inventory and destination, an order may be handled through the company’s own arrangements or through an appropriate fulfillment partner. The actual fulfillment location may vary according to operational conditions. Velnoraina™ does not intend to create a misleading impression about product origin, inventory location, or delivery arrangements.

Our service principles include clear business identification, responsible communication, reasonable customer assistance, and consistent handling of after-sales requests. Customers may contact us about product questions, order details, delivery progress, return requests, refund status, privacy matters, or other website concerns.

We aim to keep the website accessible and understandable. Product details, availability, delivery information, and service arrangements may be updated when circumstances change.

The official information for this website is:

Brand: Velnoraina™
Legal Company: Guangzhou Zhenxin Trading Co., Ltd.
Registered Address: Room 201, No. 7 Tianpingjia 3rd Lane, Tianhe District, Guangzhou
Legal Representative: Liu Liling
Email: service@velnoraina.com
Phone: +86 18924265744

Velnoraina™ customer support

service@velnoraina.com