Return Policy

↩️ A Clear Approach to Returns

Returned merchandise associated with Velnoraina™ is handled by Meena Bazaar under the conditions described in this policy.
Velnoraina™ wants customers to have understandable guidance when an item is not suitable or arrives with an issue.

Return eligibility depends on the condition of the merchandise and the circumstances of the request.

Customers should review these requirements before sending any product back.

👕 Return Condition

Unless an item has an eligible product issue, clothing submitted for return should generally be:

  • Unworn beyond reasonable inspection.

  • Unwashed.

  • Free from customer-caused damage or alteration.

  • Returned with original components or tags when applicable.

  • Kept in suitable condition for review.

Certain items may be ineligible for return where hygiene, condition, customization, final-sale status, or other clearly disclosed restrictions apply.

📷 Incorrect or Damaged Items

If you receive an incorrect item or notice an issue upon delivery, contact customer support promptly.

We may request reasonable information or photographs to understand the concern and determine an appropriate resolution.

📦 Return Authorization

Please contact customer support before sending merchandise back. An unapproved return may be difficult to identify or process correctly.

Customers should follow the return instructions supplied by support.

📝 Review of Returned Items

Returned items may be inspected after receipt. The outcome depends on whether the merchandise meets the applicable return conditions.

This policy does not limit rights that cannot legally be excluded under applicable consumer protection requirements.